No problems. We're here to help. Remote support is a more eco-friendly and cheaper way of offering you support when you need it. No need for us to come onsite or you unplug your computer and bring it into our store.

The connection to your computer is encrypted and safe. We can only access your computer when you join with a code that our technician will supply. You will be able to see everything that goes on and we will be detailing over the phone everything that we are doing on your computer.

There are occasions when remote support is not viable.  You will need to have your computer loading into Windows and will need an average internet connection speed for us to connect to you.

Pricing is charged at $20.00 Incl GST per 10 minute block.

Call us on (06) 323 5780 to arrange a time suitable for a remote support session or make a booking now.